Arm yourself with these practical steps to protect your wallet and your rights:

Check the Store’s Voluntary Return Policy: The CPA only guarantees a return for defective goods. If you change your mind, you are reliant on the retailer’s voluntary return policy. Read it carefully! Does it offer a refund, exchange, or credit note? What is the time limit?

Secure Your Proof of Purchase: Whether it’s a physical till slip or a digital confirmation email, keep it safe. You must be able to prove that you bought the goods from the specific retailer to enforce your CPA rights.

Screenshot the Advert/Description: Before you click ‘Buy’ or head to the till, take a picture of the advertised price and the product description. This is your proof against any misleading claims or misrepresentations.

Know the Exclusions: Your right to return an item does not apply if you were specifically informed of the defect and accepted the goods in that condition, or if the goods were misused, permanently installed, or altered after delivery.

Pay Smartly: For larger purchases, paying with a credit card may give you the added protection of bank charge-back mechanisms if the supplier breaches the sales agreement.

Contact Dewar Attorneys Today

If you are navigating a divorce or have questions about how the new bill could affect your case, don’t hesitate to contact Dewar Attorneys. Our family law experts are here to guide you through the complexities of divorce, offering strategic advice tailored to your unique situation.

Get in touch with us today to schedule a consultation, and let us help you secure a fair and just settlement.